High Performance Stage

• Excellent Performance Results
• Growth from new business opportunities
• Excellent processes, structure, & systems aligned to strategy
• High involvement & empowerment of people
• Respect for people is a part of the culture
• Good communication and information sharing

Stability Stage

• Consistent performance results
• Basic processes, structure & systems in place
• Adequate resources in place
• Some clarity of goals and direction
• Consistency of priorities
• Well-defined policies & procedures

Chaos Stage

• Inconsistent results
• Crisis * short term focus
• Shifting priorities, lack of clear direction & goals
• Processes, structures and systems not in place
• Unclear policies & procedures
• Lack of teamwork
• Inadequate people & resources