Principles of High Performance
Traditional vs. High Performance
Characteristics of High Performance
Building Trust
High Performance Tools and Plans

Developing a High Performance Strategy
Strategy
Analyzing the Business Environment
Forecasting the Future
Creating Core Ideology
Defining Your Strategic Direction
Defining Your Competitive Advantage
Setting Goals

Principals of Partnership Selling
Partnering
Value Profiling
Developing Benefits
Putting It All Together

Assessing Your Organization for High Performance
The Transformation Model
Current Results
Current Business Environment
Current Strategy
Core Processes
Structure
Systems
Culture
Opportunities and Plans

Creating a Master Plan